Contact support

Stuck on a GoDaddy error, found a bug, or have an idea? Send us a note. A real person reads every message and replies by email, usually within two business days.

Quick answers

GoDaddy rejects my API key.: Unauthorized (401) usually means the key or secret is wrong, the key was deleted in GoDaddy, or it’s a key for the other environment (OTE or Production). Forbidden (403) usually means your GoDaddy account doesn’t have API access yet. Fixing GoDaddy API errors
I forgot my passphrase.: Unlock the key with your recovery code if you made one. If not, tap the menu button at the top right of the home screen, open Settings, delete the key and add it again. We can’t recover it for you, because we never have your passphrase.
How do I cancel Premium?: Premium is billed by Apple, so cancel it there: on your iPhone or iPad open Settings, tap your name, then Subscriptions, and choose PapiDNS.
How do I delete my account?: In the app, tap the menu button at the top right of the home screen, then Delete Account. No app handy? Choose “Delete my account or data” in this form. What gets deleted

PapiDNS is made by Trees and Rain LLC. What we do with what you send is covered in our privacy policy.